Privacy Policy

Media Pool Tile Cleaning

Effective Date: 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Media Pool Tile Cleaning DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Company (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to Media Pool Tile Cleaning, 12628 Tierra Perla Court , El Paso TX 79938.

Cookies are small files placed on Your device by a website, containing details of Your browsing history on that website among other uses.

Country refers to: Texas, United States.

Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.

Notwithstanding anything else in this Privacy Policy, mobile opt-in data and SMS consent will never be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

Website refers to Media Pool Tile Cleaning, accessible from https://mediapooltilecleaning.com/

You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You. This may include but is not limited to:

First name and last name

Phone number

Email address

Service address and pool details (pool size, tile type, service needed, preferred appointment date/time)

Usage Data

Usage Data is collected automatically when using the Service and may include information such as Your device's IP address, browser type and version, pages of our Service that You visit, time and date of Your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service through a mobile device, We may collect certain information automatically including the type of mobile device You use, Your mobile device unique ID, IP address, mobile operating system, mobile browser type, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

Necessary / Essential Cookies Type: Session Cookies Purpose: Essential to provide You with services available through the Website and to enable You to use its features. Without these Cookies, requested services cannot be provided.

Cookies Policy / Notice Acceptance Cookies Type: Persistent Cookies Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies Type: Persistent Cookies Purpose: These Cookies allow us to remember choices You make when You use the Website, such as login details or service preferences, to provide a more personalized experience.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including monitoring usage

To manage Your pool tile cleaning quote request or appointment booking

To contact You by email, phone, or SMS regarding your quote request, appointment confirmations, reminders, rescheduling updates, and follow-up communications

To send promotional communications only if You have explicitly opted in to receive them

To manage Your requests to Us

For business transfers in the event of a merger, acquisition, or asset sale

For data analysis, identifying usage trends, and improving our Service and marketing effectiveness

SMS Consent and Opt-In

Media Pool Tile Cleaning collects SMS consent through website forms where users must check an optional, unchecked opt-in checkbox before submitting their information. Providing a phone number alone does not constitute consent to receive SMS messages. Consent to receive SMS is never required to receive services from Media Pool Tile Cleaning.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce our agreements and policies. Usage Data is generally retained for a shorter period unless required for security, functionality improvement, or legal compliance.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in processing are located. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure Your data is treated securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You have the right to request deletion of the Personal Data We have collected about You. You may contact Us at any time to request access to, correction of, or deletion of any personal information You have provided. Please note that We may need to retain certain information where We have a legal obligation to do so.

Disclosure of Your Personal Data

Business Transactions If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement Under certain circumstances, the Company may be required to disclose Your Personal Data if required by law or in response to valid requests by public authorities such as a court or government agency.

Other Legal Requirements The Company may disclose Your Personal Data in good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing, protect the personal safety of users or the public, or protect against legal liability.

Security of Your Personal Data

The security of Your Personal Data is important to Us. While We strive to use commercially acceptable means to protect Your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure and We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and believe Your child has provided Us with Personal Data, please contact Us immediately and We will take steps to remove that information from Our servers.

Links to Other Websites

Our Service may contain links to other websites not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the effective date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted.

Contact Us

If you have any questions about this Privacy Policy or our SMS communications practices, contact us:

Media Pool Tile Cleaning 12628 Tierra Perla Court , El Paso TX 79938 Phone: (915) 229-6613 Email: [email protected] Website: https://mediapooltilecleaning.com/